Bill George, a Professor of Management at Harvard Business School, explains the importance of hiring people based on their values. He further mentions now more than ever business owners must focus on the emotional intelligence of the company. To fully understand the phenomenon of emotional intelligence and to create a successful business, Bill George suggests using assessments and 360 feedback on yourself as a leader and your employees.
Question: What are the steps you would take to make sure that leader possesses emotional intelligence?
Bill George: I would do a much greater in depth assessment of his values and his emotional intelligence. Send him off for a psychological assessment, which we do before we hire people, so if we’re promoting someone internally shouldn’t they have it too? I think it’s totally appropriate. 360 feedback, one of the best things ever been created. I made a lot of promotional mistakes because I was basing them on my impression of the people and some of these people looked very good upward. They could do a great job making presentations. They always were on top of their game, but when they went down and talked to the people that worked for them they couldn’t stand them and I’ll tell that people always tell you, 360 evaluation is one of the most important tools at any organization. Goldman does this religiously, Medtronic does, Novartis does. I think it’s essential that companies do this. I always did it as CEO. I got an evaluation from my executive committee. It was always considerably harsher than what the board said to me.
Question: What are the steps you would take to make sure that leader possesses emotional intelligence?
Bill George: I would do a much greater in depth assessment of his values and his emotional intelligence. Send him off for a psychological assessment, which we do before we hire people, so if we’re promoting someone internally shouldn’t they have it too? I think it’s totally appropriate. 360 feedback, one of the best things ever been created. I made a lot of promotional mistakes because I was basing them on my impression of the people and some of these people looked very good upward. They could do a great job making presentations. They always were on top of their game, but when they went down and talked to the people that worked for them they couldn’t stand them and I’ll tell that people always tell you, 360 evaluation is one of the most important tools at any organization. Goldman does this religiously, Medtronic does, Novartis does. I think it’s essential that companies do this. I always did it as CEO. I got an evaluation from my executive committee. It was always considerably harsher than what the board said to me.
One of the most effective ways of accessing greater emotional Intelligence is through coaching. Coaching helps develop sound leadership, outstanding interpersonal practices and the ability to manage organizational conflicts. Coaching is about creating the capacity for appreciative and supportive interaction that leads to the achievement of business results.
The positive emotional impact of coaching stems largely from the rapport the coach/leader establishes with people. A good coach communicates a belief in people's potential and an expectation that they can do their best.
The Leaders Coaching Leaders program gives you skills and tools that can be implemented immediately.
Contact us to identify your and/or your leadership teams Emotional Intelligence (EQ), conduct values-based assessment, coaching to develop EQ, or register for our Leaders Coaching Leadership 6 week virtual program.
Leadership Coaching Leaders 6-week training and six-month program starts January 26, 2012. Discount for early registration of $400 before January 12th. Call to register: 678-453-8084
The positive emotional impact of coaching stems largely from the rapport the coach/leader establishes with people. A good coach communicates a belief in people's potential and an expectation that they can do their best.
The Leaders Coaching Leaders program gives you skills and tools that can be implemented immediately.
Contact us to identify your and/or your leadership teams Emotional Intelligence (EQ), conduct values-based assessment, coaching to develop EQ, or register for our Leaders Coaching Leadership 6 week virtual program.
Leadership Coaching Leaders 6-week training and six-month program starts January 26, 2012. Discount for early registration of $400 before January 12th. Call to register: 678-453-8084
